Privacy Policy

Effective Date: 27-04-2026

At 2D ApS (“2D”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring transparency regarding the personal information we collect, use, and share. This Privacy Policy explains how we handle your personal data when you visit our website, use our products and services, or interact with us in any way.

1. Who We Are

2D ApS
Fysikvej 309
2800 Kongens Lyngby
Denmark
CVR: 44272059

2. Information We Collect

We collect information to provide, improve, and secure our services, as well as to communicate with you. The types of information we collect include:

Information You Provide

• Contact Information: Name, email address, phone number, company name, and other contact details when you fill out forms (e.g., support, order, or inquiry forms).
• Account Information: If you create an account, we may collect your username, password, and other registration details.
• Payment Information: When you make a purchase, payment details such as credit card information and billing address are processed securely by our payment provider and not stored directly by us.
• Communications: Any information you provide when you contact us, including support requests and feedback.

Information Collected Automatically

• Device and Usage Data: IP address, browser type, operating system, device identifiers, pages visited, features used, and time spent on our website.
• Cookies and Analytics: We use cookies and similar technologies to analyze website traffic and enhance your experience. This includes anonymized data collected via analytics services (e.g., Google Analytics).

Information from Third Parties

• We may receive information from third-party analytics providers, advertising networks, or publicly available sources to improve our services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Provide and Improve Services: Deliver, maintain, and enhance our products and services, personalize your experience, and develop new features.
• To Process Transactions: Facilitate payments and send order confirmations.
• To Communicate: Respond to your inquiries, send updates, support messages, and, with your consent, marketing communications (you may opt out at any time).
• To Ensure Security: Detect, investigate, and prevent fraud or unauthorized activity.
• To Comply with Legal Obligations: Fulfill legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you have given explicit consent (e.g., for cookies or marketing).
• Contract: When processing is necessary to fulfill a contract (e.g., processing orders).
• Legitimate Interest: For our legitimate interests in improving services and ensuring security, balanced with your privacy rights.
• Legal Obligation: When required to comply with applicable laws.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following ways:

• Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, hosting, analytics).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Legal Compliance: If required by law or to protect our rights, property, or safety, or that of our users.
• With Your Consent: For other purposes with your explicit consent.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described above or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our services from outside Denmark, your data may be transferred to, stored, and processed in Denmark or other countries where we or our service providers operate. We ensure appropriate safeguards for such transfers in compliance with applicable data protection laws.

9. Your Rights and Choices

You have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual restrictions.
• Data Portability: Request a copy of your data in a machine-readable format.
• Withdraw Consent: Withdraw your consent at any time (e.g., for marketing).
• Object/Restrict Processing: Object to or request restriction of certain processing activities.

To exercise your rights, please contact us at contact@2-d.tech.

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. For material changes, we may provide additional notice.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

2D ApS
Fysikvej 309
2800 Kongens Lyngby
Denmark
Email: contact@2-d.tech

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and Danish data protection laws.